Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
When Jim's father passes away and leaves him a substantial inheritance, Jim's siblings sue to have Jim declared incompetent and his inheritance placed in an account that the brother will have control of. In court, Louie and Alex speak in Jim's behalf, but to no avail. Jim later feels better when he plays a tape of ""You Are the Sunshine of My Life"" that his father left for him.