Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
When Elaine's son, Jason, watched Tony coaching youth boxing, he wants to get involved. Alex and Tony talk Elaine into letting Jason box, despite her better judgement. In Jason's first bout, he gets knocked out by the first punch and Elaine holds Alex responsible. Fortunately, Elaine forgives Alex eventually and Jason doesn't want to box again.