Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
Jim befriends a runaway child, who has stowed away in Tony's cab, and soon has ""adopted"" him. When the gang gets wind of this, they find the kid's parents and reunite them.