Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
At the garage, the cabbies overhear a screaming match between the company's owner, Mr. McKenzie, and his wife. Meanwhile, Louie tells them that whenever McKenzie and his wife are fighting, she chooses a handsome young cab driver to have a fling with, then confesses to her husband, and the cabbie is then never heard from again. Louie continues that even if the cabbie turns her down, she still will make up a story about him to tell her husband. The cabbies don't buy it until Alex comes in, overhears Mrs. McKenzie about to come downstairs, and hides in his locker. Louie approaches Mrs. McKenzie, surveying the cab drivers in the garage, with vigor, hoping to pimp Tony or Bobby, but she decides on Louie (her explanation is that since her husband would be upset by her fooling around with a good looking man, being with Louie would kill him). Louie breaks into Alex's apartment while he's sleeping and begs him for advice and all Alex can come up with is that he confront her and try to talk to h
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