Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
Jim is sought out by a detective, hired by his wealthy father to locate him and give him plane tickets to come visit him in Boston. Jim explains to the gang that he has been estranged from his family after dropping out of Harvard in the 1960's and changed his name from Caldwell to Ignatowski. Jim agrees to go to visit his father and brings Alex with him, who is curious about what Jim's family must be like. At his father's mansion, Jim's oddness upsets his father and they get into an argument during dinner. Jim is asked to leave, but Alex speaks to Jim's father privately to try to smooth things over. It turns out Jim's father still thinks of Jim as his favorite child, but it hurts him to see him wasting his life when he had so much potential. Jim comes in and convinces his father that he's got a happy life and doesn't need his father's money and they share a moment before Jim leaves.
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