Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
The cab company goes bust, and the gang is forced to get other jobs. They meet at Mario's a month later to discuss their new jobs. Tony is a collector for a bookie, but feels guilty about this line of work, especially when he needs to collect on a priest. Elaine is an executive assistant, but after she convinces her spineless boss to speak his opinions at a board meeting, they both get fired. Jim takes a job as a door to door salesman, but forgets that he is selling encyclopedias rather than rug shampooers and ruins a woman's carpet in the process. (Part one of a two part episode)
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