Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
Louie, driving a cab in order to give pointers to a new driver, accidentally runs into an old lady pedestrian. Louie starts catering to the old lady, in the hopes of avoiding being sued, but soon learns she is still going to sue him for a million dollars. Alex notices that the old lady looks familiar, and recognizes her as a con artist, who pulls scams like this on cab drivers all the time (faking injuries in order to sue them). Alex makes a deal with Louie to find some of her previous victims to testify against her, if Louie agrees to treat Alex with more respect. It turns out, however, that this time, the woman really has broken her leg this time, and is indeed confined to a wheelchair legitimately (she tells this to her lawyer without any of the gang around). At the trial, Alex shows up alone because he couldn't get anyone to testify in Louie's behalf, so Louie gets a bright idea. In an attempt to prove that the woman is faking an injury, in front of the court, Louie pushes he
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